Here, you will find complete information about your participation in ISH. In case of further questions we and our service partners will be pleased to help you.
Documents for your trade fair preparation
- Checklist for your fair preparations for the ISH 2023 (pdf, 175 KB)
- Parking and traffic regulations ISH 2023 (pdf, 293 KB)
- General Terms and Conditions / GTC (pdf, 265 KB)
Service Documentation
In this service document, you will find important information on our services as well as lots of tips, dates, deadlines and information for your trade fair planning at a glance. This allows us to offer you the best possible support for designing and preparing your trade fair appearance.
Please be sure to forward this service document or the individual information sheets to everyone involved with the trade fair (such as stand constructors, agencies etc.).
Service documentation 2023
Digital Extension now open for exhibitors
Log in now with your trade fair login to the ISH online platform, finalise your exhibitor profile and familiarise yourself with the platform's functions.
Ticket Services
You can generate and manage exhibitor passes for you and your stand team easily online with our Ticket Services. Here, you create set-up and dismantling passes as well as visitor admission vouchers and invite your customers by email.
Please note that only exhibitor passes registered in the Ticket Service for Exhibitors portal entitle the holder to enter the Exhibition Centre.
To the Ticket ServicesSet-up and dismantling
Regular set-up starts on 8 March 2023.
You can commence with the advanced set-up of your stand in some hall levels on 28 February 2023.
Traffic
Here you can find all important information about the new Messe Frankfurt check-in system. To ensure your set-up resp. dismantling activities can run as smoothly as possible, all vehicles accessing the fairgrounds will need to be registered by you.
For any further queries, about the ISH traffic regulations::
Telephone +49 69 75 75-66 00
send email
Online registration portal for Check-in
Messe Frankfurt Traffic Management
ISH 2023 Info Package
You would like to invite your customers to the trade fair or inform the media about your appearance and need text modules and image material? We have prepared two texts for you and offer you a wide portfolio of press photos that you can use for your media work.
To the press photos- Info package ISH 2023 short text (docx, 20 KB)
- Info package ISH 2023 long text (docx, 21 KB)
Contact
Our contacts will be happy to help you with all aspects of the organisation and implementation of your trade fair participation.
ContactNote on unofficial exhibitor directories
We would like to inform you that numerous suppliers have issued so-called "unofficial exhibitor directories". There are also e-mails in circulation that offer lists of exhibitors and visitors. Or manipulated invoices were also sent, the subject of cybercrime.. Please pay attention to our information on this topics:
Unofficial exhibitor directories
We would like to inform you that numerous suppliers such as Construct Data (FAIRGuide, Expo Guide), Matic Verlagsgesellschaft mbH and the online catalogue "International Fairs Directory" have issued so-called "unofficial exhibitor directories".
These directories have nothing to do with the official exhibitor directory as issued by Messe Frankfurt Exhibition GmbH.
The official exhibitor directory as well as all online media are strictly issued by Messe Frankfurt Exhibition GmbH in collaboration with Messe Frankfurt Medien und Service GmbH.
The billing of the booked online media is based on the respective trade fair event visited. The invoices correspond to the typical Messe Frankfurt Corporate design.
You can find more information about the so-called "unofficial exhibitor directories" on the home page of the AUMA, the Association of the German Trade Fair Industry.
E-mails concerning sales and offers of exhibitor/visitor lists
We would like to inform you about e-mails with such or similar contents:
_________________
Hi,
I am following up to confirm if you are interested in acquiring the Visitor’s List.
Trade fair event*, Frankfurt, Germany
Verified Visitor’s Counts: 10,100
Contact record includes: - Contact Name, Company Name, Contact Title, Telephone, E-mail and Web Address.
Let me know your interest, so that we can send you cost & additional information.
Looking forward to hearing from you.
Regards
* trade fair event e.g. Heimtextil, Nordstil, Ambiente.
_________________
Note:
There is no cooperation between the Messe Frankfurt Exhibition GmbH and e-mail senders who offer an alleged "Attendees List/Visitors List" or similar. Visitors and/or exhibitor lists for trade fairs will by the Messe Frankfurt Exhibition GmbH not be passed on, sold or passed on for sale to third parties in any other unauthorized way. Only non-personalized data (among others no personal e-mail addresses) is publicly accessible in the context of trade fairs. The scope of the exhibitor application depends on the marketing services (media package, exhibitor search, catalog etc.) booked for the trade fair event.
Cybercrime
In the past, it has happened several times that invoices sent electronically by Messe Frankfurt have been intercepted by fraudsters, the bank details changed and the manipulated invoice forwarded to the business partner in the logical second. For this purpose, the perpetrators usually use slightly modified e-mail addresses that look confusingly similar to Messe Frankfurt's e-mail address. If the fraud is not detected, the customers transfer the amount to the bank account manipulated by the fraudsters.
Therefore, please be aware to the sender's e-mail address when sending invoices in the future. Messe Frankfurt does not currently intend to change its bank details. Should this nevertheless happen, we will inform you in a separate letter before issuing the invoice.
Regardless of this, we are working on a technical system solution to prevent this possibility of fraud. Until this is implemented, we ask you for awareness. Messe Frankfurt is very keen to ensure that our business relationship with you is not affected by such fraud and we look forward to a long-term business relationship.